devlue - Zoho Apps

Zoho Analytics

Zoho Analytics is an advanced Business Intelligence tool that allows you to connect to different databases with the ability to allow a user to generate appealing visuals and insights through pivots, charts and dashboards.

Zoho Analytics has inbuilt formulas, wizards and templates that allows users to visualize reports based on segments i.e., a finance user can only view financial information in a consolidated departmental report.

These reports can be shared through emails, links, embedded on a website, or shared via email.

These reports can automatically be scheduled to be sent out on specific intervals with ease.

Zoho Books

Zoho Books is an online finance accounting application that allows you to create customized invoices linked with different payment options, with the ability to upload receipts and track payments made to vendors.

The system allows you to improve your customer experience by allowing both clients and vendors to access the system through its client and vendor portal.

Zoho Books is integrated to KRA TIMS with the ability to generate financial and statutory reports such as vat returns, income statement and balance sheet reports on demand.

Zoho Expense

Zoho Expense offers businesses the ability to manage travel and expense related costs. This helps such businesses control and monitor their spending patterns.

Employees can attach receipts, manage hotel bookings, hire equipment’s and vehicles, mileage tracking, submit travel requests for approval and make purchase requests.

In Zoho Expense reports can be automatically generated and differences between cash advanced and expenses incurred reimbursed.

Zoho Expense allows an organisation setup policy under which expenses can be approved or incurred.

This offers visibility and transparency in the organisation.

Zoho Subscriptions

Zoho Subscriptions helps an organisation automate its billing process from the legacy manual billing process.

An organisation can be able to setup their billing cycles, prorate billings, change plans/products, send renewal reminders, bill for items/services across the globe and receive payments through well-renowned payment platforms.

Zoho Subscription allows one to track deposits/setup fees and allows one to offer discounts through coupons and the ability to include add-ons associated with a product. The application has API’s that allows integrations with other platforms in the system.

Zoho Inventory

Zoho Inventory is an advanced stock management tool that allows items to be grouped based on customized bundles and attributes, manage stocks in multiple locations and track items serial and batch numbers.

Zoho inventory allows one to create vendor pricelists, allows automated update of pricing information and tracking of drop-shipments and backorders.

The smart features in the system include reorder points, SKU generators and barcode scanning and packaging capabilities.

Zoho Projects

Zoho Projects is a project management tool that helps an organisation track the progress of a project by organizing resources and collaborating with team members.

The project tool also allows external parties to collaborate on projects and monitor their progress.

Zoho Projects has the ability to generate Gantt Charts, calculate the critical path, create and assign tasks and log billable and non-billable timesheets with timers or manually.

This helps an organisation turn its projects into a success.

Zoho Invoice

Zoho Invoice allows businesses to invoice their customers while at the same time complying with statutory requirements ensuring that the business stay on top as the payment process can be automated to make things faster.

In Zoho Invoice estimates and quotes can easily be converted to projects or invoices with ease.

Zoho Recruit

Zoho Recruit is a recruitment tool that offers a career site portal, support social recruiting, employee referral and job advertising to help in the selection of the right candidate.

Zoho Recruit allows AI Recruitment by grouping CVs to respective skills automatically and has the advanced ability of parsing CVs, conducting assessments, sending offer letters and handling the onboarding process.

Zoho People

Zoho People is an employee tool aimed at improving the staff experience with functionalities that support attendance management, leave management, employee profile, employee health and safety, document management and staff appraisals.

Zoho People has smart features such as case/discipline management, human resource workflows, learning experience and advanced insights that give a true picture of the performance of your staff.

Zoho CRM

Zoho CRM is a software that helps manage the customer onboarding process with automated workflows that track a lead’s journey from a lead to a customer.

The smart system functionalities automate the approval, review, escalation, and validation processes to enhance the integrity of the data captured in the system.

Zoho CRM is rich in KPI’s and Metrics and therefore organisations can track the performance of its sales team and through its advanced artificial intelligence over time it can generate forecasts or predict the likelihood of converting a lead.

Zoho Desk

Zoho Desk is an industry leader in customer support by offering tools that simplify operations, enhance team productivity and improve a customer’s experience. This is achieved by features such as omnichannel, self-service portals, sentiment analysis, service level agreements among others.

Zoho Desk also offers collaborative tools such as instant messaging services from social sites such as Facebook, Instagram, WhatsApp, and Telegram among others and allows customers to initiate real-time chats from a website.

The system is then able to use its pre-defined rules to assign agents tickets based on workload, skillsets and availability of an agent.

Zoho Campaigns

Zoho Campaigns is an email, social and sms marketing tool that is able to segment customers/leads which are delivered to customers through workflows that are triggered once specific parameters are achieved.

The system also supports auto-responders that enhance a customer’s experience by keeping them engaged on your brand.

Zoho Campaigns offers templates that can be customized, personalized and delivered at the right time and at the right frequency.

Zoho campaigns supports several types of campaigns such as A and B Testing that checks between different campaigns which performs the best from a specific audience.

Zoho Sign

Zoho Sign offers a secure platform in which businesses can be able to sign documents digitally saving the organisation on costs associated with signing paper documents.

The system allows an organisation to configure workflows and once completed it generates a digital certificate that authenticates the signing process.

Zoho Sign allows you to track the status of your documents, brand and customise template to offer your customers a unique digital experience.

Documents can now be signed through mobile apps with several user verification sequences to validate the individual signing the documents with ease and flexibility.

Zoho Social

Zoho Social is one of the smartest social media tools that has integrated Twitter, Facebook, Instagram, LinkedIn YouTube and TikTok social media channels. Zoho Social gives customers the ability to publish a single post to multiple social media channels.

Zoho Social offers the flexibility to ensure that posts can be monitored, scheduled, analyzed and users can be able to collaborate on posts before being published which helps organisations build stronger brands.

Zoho Sites

Zoho Sites enables an organisation to build a website that is integrated to other Zoho modules offering the best automation in the market in terms of client support, knowledgebase and customer portals that enhance the visibility of your website.

Zoho Sites allows an organisation monitor visitors on their website, initiate chats, automate the publishing of blogs and make use of its in-built templates from the system.

Zoho Assist

Zoho Assist is a remote tool that allows the customer support team to offer remote access to customers through attended and unattended support sessions. The product can be used on laptops, PCs, iPads, servers and other computer devices.

Zoho Assist also offers other features such are remote reboot, file transfers, cross-platforms, rebranding and enhanced security. Support sessions are not limited by firewalls and proxy configurations making the whole process seamless.

Zoho SalesIQ

Zoho SalesIQ is an online live-chat system that allows an agent to initiate a conversation at the right time. Banners and messages are the tools of trade that allows an organisation reach out to a customer based on their interests.

Zoho SalesIQ allows the creation of bots that engages a website visitor with the ability to guide them through pre-specified processes thereby improving the customer experience of a customer.

Zoho Backstage

Zoho Backstage is an online tool that can manage both in-person and virtual events with ease with its state-of-the-art features that allow the creation of a microsite with event program and ticketing capabilities easing the event management process.

Zoho Backstage allows one to manage sponsorships, generate branded badges and track events via dashboards which offers visibility on an organization’s event before, during and after the event is concluded.

The system also allows collaboration between guests in an event by creating private and public channels enhancing a customer’s experience.

Zoho Creator

Zoho Creator is an application builder platform that allows users to select applications from its gallery or create applications from scratch offering advanced capabilities such as integrations, advanced business analytics and a customer portal.

Zoho Creator’s low code platform encourages innovation among the development team and is able to create applications for both IOS and Android that can be used across multiple devices around the world.

The applications can be rebranded to fit the business.